Refund policy

Returns & Exchanges Policy

At Shifting Shades Co., every product is made to order just for you. Because of this, we're unable to accept returns or exchanges for reasons such as sizing, color preference, or change of mind.

We've got you covered if something goes wrong on our end. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at [shiftingshadesco@gmail.com] with:

• A photo of the item
• Your order number

We'll make it right with a free replacement or a full refund — no hassle.

Sizing We know fit matters. Please refer to our size guide on each product page before ordering. If you're between sizes, we recommend sizing up.

Lost Packages If your package hasn't arrived within the expected timeframe, reach out and we'll investigate with our fulfillment partner.

Questions? Contact us at [shiftingshadesco@gmail.com] — we're here to help.